Hotel Playa Mazatlan, Mazatlan - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Ave Playa Gaviotas 202, Mazatlan, Mexico, 82110

Hotel Playa Mazatlan is renowned for its stunning beachfront location, modern amenities, and rich cultural offerings. Situated in the vibrant Zona Dorada, the resort combines luxurious accommodations with convenient access to Mazatlan's iconic landmarks and nightlife. Recognized by TripAdvisor's Hall of Fame for five consecutive years, it stands out for its exceptional service and diverse recreational options. The resort features charming colonial architecture and lush gardens, providing a picturesque setting for relaxation and adventure.

Location

Located in the heart of Zona Dorada, Hotel Playa Mazatlan is close to major attractions including the historical center and the scenic Plaza Machado. The resort offers guests easy access to local shops, restaurants, and nightlife. Transportation options such as taxis and local buses are readily available for exploring nearby landmarks.

Rooms

The resort offers a variety of 400 rooms including Standard rooms, Garden View rooms, Ocean Front rooms, Junior Suites, Deluxe rooms, and Penthouse Suites. Each room features unique amenities such as a wet bar, Wi-Fi access, and Simmons 'Sweet Dreams' mattresses. Many accommodations provide sweeping views from private balconies or terraces, allowing guests to enjoy sunsets and ocean vistas.

Eat & Drink

Hotel Playa Mazatlan boasts several onsite restaurants including La Terraza for buffet breakfast, lunch, and dinner, serving international cuisine. Casa Roberto offers an á la carte menu with traditional Mexican dishes, while specialty restaurants like Georginis serve Italian fare. Guests can also enjoy casual snacks and refreshments at La Playita Snack Bar or indulge in coffee and desserts at The George Cafe.

Leisure & Business

The resort features five swimming pools, a modern fitness center, spa, and numerous daily activities for all ages. Adventure seekers can enjoy water sports and ecotourism outings like hiking and kayaking in the nearby Sierra foothills. Nightlife entertainment includes live music at beachfront venues, complementing the vibrant atmosphere.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

11 m²

Bed options:

2 Double beds

Garden view

Shower

Balcony

room details

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Standard Room

Max:

4 persons

Bed options:

2 Double beds

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Mazatlan 2.4 mi

Airports

General Rafael Buelna (MZT) 22.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Deluxe Rooms

“Our deluxe room was impressively large, featuring a wrap-around patio that provided a beautiful view and plenty of space for our family to relax.” view full review

Delicious Breakfast

“The breakfast buffet offered an amazing variety of fresh options, including made-to-order eggs and an abundance of fresh fruit to start our day right.” view full review

Beautiful Pools

“The pools were pristine and well-maintained, providing a safe and fun atmosphere for our daughter. We loved that there were so many options to choose from!” view full review

Good Bathroom Space

“The bathroom in our room was spacious and well-kept, allowing for a comfortable experience even though some minor improvements were needed.” view full review

General

Non-smoking property
Free Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Currency exchange
Gift/Newsstand
Beauty salon
Coffee shop

Sports & Fitness

Fitness center
Tennis
Golf course
Pool tables
Fitness studio

Services

Free valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Medical facilities service
Stores/Commercial services
Bell staff/Porter

Dining

Restaurant
Poolside snack bar
Beach bar
Picnic area/ Tables
Free breakfast
Buffet breakfast

Business

Business center

Children

Paid babysitting/ Child services
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Swimming pool
Beach umbrellas
Beach towels
Sun loungers
Aqua park
Garden area
Television in lobby
Spa & wellness center
Sauna
Jacuzzi

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Patio
Terrace
Balcony

Bathroom

Hair dryer

Media

Television
Telephone
AM/FM alarm clock

Location

Ave Playa Gaviotas 202, Mazatlan, Mexico, 82110

Map view

Ave Playa Gaviotas 202, Mazatlan, Mexico, 82110

City landmarks

Aquarium

Mazatlan Aquarium

1.7 mi

Night club

Valentino's

2100 ft

Ave. Sabalo Cerritos entronque el Habal

Mazagua

3500 ft

Av del Mar

Family Monument

2300 ft

Church

Parroquia De La Sagrada Familia

2500 ft

Mall

Soriana Hiper

2700 ft

Shopping Area

La Gran Plaza Mall

4300 ft

Mall

Gran Plaza Mazatlan

4300 ft

Highway 40 to Durango

Baluarte Bridge

1.2 mi

Laguna del Camaron

3400 ft

Casinos

M Casino

4500 ft

Mazatlán

Playa Isla Venados Zona Federal Protegida "Cuiden Esta Reserva"

5100 ft

Parks

Bosque de la Ciudad

1.4 mi

Island

Deer Island

1.8 mi

Los Lobos Marinos

1.7 mi

Av. de los Deportes

monumento el venadito

1.7 mi

Av. Juarez

Palacio Municipal

2.0 mi

Playa Sabalo

2.0 mi

Night club

Classico Mazatlan

2.0 mi

Playa Olas Altas

2.1 mi

Playa Cerritos

2.2 mi

Marina Mazatlán

Bibi Fleet

2.1 mi

Mi Casa

Sailing Mazatlan

2.1 mi

Island

Bula

2.3 mi

Night club

Prive Mazatlan

2.3 mi

Historic Site

Fishermen Monument

2.8 mi

Mall

Ley Plaza

2.4 mi

La Pulmonia

2.4 mi

Nearby

Museums

Sea Shell City

800 ft

Casinos

Casino MonteCarlo

1500 ft

Restaurants

Hana Poke Bowl

1400 ft

Calle Cerro Del Cubilete Lomas de Mazatlan 102 Plaza de Burger King Zona Dorada y Starbucks

Taco Time

1600 ft

Av Camaron Sabalo 412 Zona Dorada

Taqueria Los Chiles

1600 ft

Avenida Camaron Sabalo 123 Lomas de Mazatlan

La Consentida

1400 ft

Avenida Camaron Sabalo 2302

La Casa del Hot Cake

1600 ft

Calzada Camaron Sabalo 127 Casi enfrente del cine Gaviotas

Rin Rin Pizza

1700 ft

Avenida Playa Gaviotas 1000 Zona Dorada

Monchos Comedor

2600 ft

Avenida Rafael Buena 16 Next to San Diego Hotel

Mi Cocina Restaurant

2700 ft

Calle Albatros 202

Taqueria San Pablo

3800 ft

Avenida Rafael Buelna

Reviews and Ratings

Feedback from previous guests about their experience

76%

liked the resort and would come back again

7.6/10

Very good

Rooms

7.7

Location

9.7

Service

8.1

Dining

6.3

4.5/5 based on 3514 reviews

#11 of 115 hotels in Mazatlan based on Tripadvisor

John

United States of America, January 2025

8.2/10

I had a fantastic time at Playa Mazatlan! The hotel is in a lively area with many great restaurants and shopping nearby, which was a huge plus. The staff was incredibly helpful and made our stay enjoyable. However, the dining experience left much to be desired, and I wouldn't recommend doing the all-inclusive package since we found better meals offsite. Overall, it was a fun family-friendly place, but the food could definitely use improvement.

Rooms

7.0

The rooms were clean and basic, but we initially struggled with noise. The ocean view room was much quieter and the bed was comfortable.

Service

10.0

The service was exceptional, especially Eduardo at check-in and the bartenders at La Terraza. They were friendly and eager to help.

Location

10.0

The hotel is ideally located in the Golden Zone, with easy access to the beach and local attractions, making it perfect for exploring.

Dining

5.0

The dining experience was a bit underwhelming; we struggled to find consistently good food on-site and ended up eating most dinners offsite.

Facilities

9.0

The pool area was amazing, with multiple options to relax and enjoy. The fitness center was well-equipped and clean.

Jayden

United Kingdom, December 2024

7.4/10

We had a lovely visit at this hotel with beautiful grounds and a great ocean view from our room. The staff, especially in the dining area, were wonderful and made our stay enjoyable. Unfortunately, our experience was marred by mold in the bathroom and some cleanliness issues with the bedding, which should definitely be addressed. Overall, it's a decent value for the money if you're willing to overlook some of the maintenance shortcomings.

Rooms

6.0

The room was spacious and offered a beautiful ocean view, but the bathroom had mold issues that were quite concerning.

Service

8.0

The service was very good; the staff were accommodating and responsive to our needs, especially when we reported the cleaning issues.

Location

9.0

The location was fantastic, right in town, making it easy for us to explore Mazatlán and feel safe while walking around.

Dining

7.0

The food was better than expected, particularly the breakfast, but the dinner options at Georgina’s were quite disappointing in both food and service.

Facilities

7.0

The overall facilities were well-maintained, with lovely grounds, but the pool area and entertainment were hit or miss.

Jerry

United States of America, December 2024

7.2/10

Overall, this resort has a lot to offer but also some issues to consider. The location is absolutely fantastic with easy access to the beach and nearby attractions. The rooms are clean but could use some updates. Dining options were good but had some inconsistencies, and the service varied greatly among staff members. While we enjoyed our stay, there are definitely areas for improvement that affected our overall experience.

Rooms

7.0

The rooms were clean and tidy, but felt a bit dated. The beds were decent, not the most comfortable, and the lack of a refrigerator was a downside.

Service

7.0

Service was hit or miss; some staff were very attentive and helpful, while others seemed a little indifferent. Particularly appreciated the quick response from maintenance when we had issues.

Location

10.0

The location is prime! Right in the heart of the Golden Zone, with beautiful beach access and lots of nearby bars and restaurants to explore.

Dining

6.0

Dining options were decent, with a few highlights, particularly the Italian restaurant, though the buffet had some irregular hours and varied food quality.

Facilities

6.0

Facilities were clean but somewhat limited. The pools were nice but the swim-up bar being closed during our visit was disappointing.

David

United States of America, December 2024

6.2/10

I was really looking forward to staying at this hotel, but unfortunately, it didn’t meet my expectations. The location is fantastic, right by a beautiful beach, but the service felt lacking and the food was disappointing. While the room itself was nice, it left much to be desired in terms of overall experience.

Rooms

7.0

The room overlooked the main pool and was quite lovely, but there was a smell of smoke that affected my comfort.

Service

5.0

The service left much to be desired; many staff members seemed annoyed with guests, which made the overall experience less enjoyable.

Location

9.0

The hotel is perfectly located right on a beautiful beach with shops and restaurants just across the street, making it easy to explore.

Dining

5.0

The food was mediocre and often not served hot, which was quite disappointing, especially at breakfast.

Facilities

6.0

Facilities like the pool were well maintained, but the loud music from neighboring bars often disrupted the peaceful atmosphere.

Rowan

United Kingdom, October 2024

7.8/10

I had a lovely week at Hotel Playa Mazatlan. The service was excellent, and the views from my room were stunning. The location is unbeatable, right by the beach and the Malecón. However, the noise from night events can be disruptive if you’re near the public areas, and my room had some cleanliness issues that need addressing.

Rooms

7.0

The room I initially stayed in had some cleanliness issues, but once I moved to a quieter area, it was much better. Overall, the room was spacious and comfortable with adequate closet space.

Service

8.0

The service was generally attentive and accommodating, though there were some inconsistencies with staff friendliness. Many were eager to assist, which made my stay enjoyable.

Location

10.0

The hotel's location is perfect; right along the beach and close to local shops and attractions. It made exploring Mazatlán incredibly easy and convenient.

Dining

7.0

Dining was better than expected, especially breakfast which had a great variety. However, dinner options were hit or miss, and some dining experiences were disappointing.

Facilities

6.0

The hotel has several pools and is nicely maintained. However, the elevator was in poor condition and could use an upgrade.

Jacob

United Kingdom, September 2024

9.4/10

I had an amazing time at Hotel Playa Mazatlan! The hotel's beach is stunning, and the staff treats you like family. The all-inclusive plan was worth it for the delectable dining options, especially the Italian restaurant. However, it can get crowded, and communication in English was sometimes challenging, but overall, it was a memorable stay.

Rooms

10.0

The deluxe ocean view room was fantastic, offering breathtaking views and a comfortable stay.

Service

10.0

The service was excellent, with attentive staff always ready to help. I felt warmly welcomed throughout my stay.

Location

10.0

The location was unbeatable, right on the beach and near lively areas for exploring Mazatlan.

Dining

8.0

Dining options were plentiful, with a fantastic breakfast buffet and delicious Italian meals. There were some inconsistencies in restaurant operations, though.

Facilities

9.0

The facilities, including multiple pools and a swim-up bar, provided ample opportunities for relaxation and fun.

Walter

United States of America, September 2024

9.4/10

The hotel offers stunning oceanfront views and a very clean environment, making it a lovely place to relax. The location is ideal for exploring the city, and the service was top-notch. However, the noise from nearby establishments can be quite disruptive at night, so if you're sensitive to sound, it might not be the best fit for you.

Rooms

9.0

We enjoyed a comfortable oceanfront room that provided a splendid view. The bathroom was spacious and well-equipped.

Service

10.0

The staff were exceptional, making our stay even more enjoyable. They were helpful and friendly throughout our visit.

Location

10.0

Perfectly situated in the Golden Zone, with easy access to the beach and shops, it’s a prime spot for those wanting to explore Mazatlán.

Dining

9.0

The Mexican restaurant offered some fantastic dishes, particularly the Tortilla Soup. Breakfast options were diverse and enjoyable.

Facilities

9.0

The hotel features beautiful pools and gardens, providing a unique atmosphere for relaxation and exploration.

Angela

United Kingdom, August 2024

7.6/10

This hotel impresses with its cleanliness and the hard work of the staff to ensure a safe environment during these uncertain times. The location is fantastic, right in the middle of the Golden Zone with stunning beach views. However, there were some issues with unorganized service for day guests and strange dining arrangements that could use improvement.

Rooms

8.0

The rooms were very clean and comfortable, showcasing a true Mexican style with a large bathroom separating the living area and bedroom.

Service

7.0

The staff was hardworking and attentive, performing well under pressure, although I experienced some disorganization with the handling of local guests.

Location

10.0

The location is unbeatable, just steps away from all the attractions in the Golden Zone, making it ideal for walking and exploring the beautiful beach.

Dining

6.0

While the buffet offered excellent food, the dining arrangement was confusing and the limited hours for some restaurants were a drawback.

Facilities

7.0

The facilities were clean and well-kept, but the closure of certain amenities like the swim-up bar was frustrating during our stay.

Henry

United States of America, August 2024

7.6/10

I had a fantastic time during my recent stay! The hotel was very clean, and the staff was eager to assist us. The location is perfect, with easy access to the beach and local attractions. However, the noise from nearby bars and persistent beach vendors occasionally disrupted the experience. Overall, it was great value for money, but the dining options could use improvement.

Rooms

7.0

The room was basic but clean and offered gorgeous oceanfront views, though it did feel a bit dated.

Service

9.0

Service was outstanding, especially from the beach staff like Luis and Rodolfo, who went above and beyond.

Location

10.0

The hotel's location is ideal, with shops and restaurants just minutes away, and the beach is beautiful.

Dining

5.0

While the food quality wasn't the best compared to other resorts I've visited, I did enjoy the ceviche stand and a few dishes from the buffet.

Facilities

7.0

Facilities were well-maintained, but the swim-up bar was closed during my stay, which was a letdown.

Sophia

United Kingdom, August 2024

8.0/10

I had a fantastic time at Hotel Playa Mazatlan, especially enjoying the welcoming ambiance and the stunning beach. The rooms were clean and comfortable, which added to a pleasant stay. However, the dining experience could use some improvement, especially with the drink quality and variety. Overall, the value for money is excellent, making it a solid choice for a cruise excursion.

Rooms

9.0

The rooms were very clean, comfortable, and had a lovely Mexican style.

Service

7.0

The service was hit or miss; some staff were friendly and helpful, while a few seemed less engaged.

Location

9.0

The hotel is ideally located close to the beach and only a short taxi ride to the downtown area.

Dining

6.0

Dining was somewhat disappointing with watered-down drinks and a lack of attentive service at the bar.